Easy to start
We connect the phone. The team keeps using WhatsApp and calls as they do. No extra app. No extra tap after each chat.
Bookings. Prices. Promises.
All phones. One business memory.
Every chat & call, backed up to the business.
- Company name
- EdgeCX Private Limited
- Member
- WhatsApp Tech Partner Program
- Established
- 2022
- 200+ businesses served
- 10M chats & calls backed up
Back up my phones →
₹2,500 ₹1,199 / phone / month
The ₹20,000 business phonemay contain a ₹2 crore business.
The phone is replaceable. The conversations aren’t.
Back up my phones →
₹2,500 ₹1,199 / phone / month
Automated backups
Create a lasting business memory
Phone
WhatsApp
Calls
Recordings
Files
Contacts
Original
24 month business memory
Stored • Searchable • Organised
Two years of customer history. Searchable.
Maldives November Priya
Priya Mehta
Open file
Maldives
12–19 Nov
Priya Mehta
Call · 8m 13s · Fri 4:12 PM
Priya Mehta
WhatsApp · Hold flights
Don’t change how your team works.
Original runs underneath.
They work. Original remembers.
Back up my phones- Their business phone
- WhatsApp Business
- Calls & recordings
- No “please update the CRM.”
- No asking agents to reconstruct conversations.
- No new behaviour required just to preserve history.
Easy to start. Then it keeps syncing.
Then it keeps syncing
New chats, calls and files land in the business memory on their own. Not a one-time export. Connected means current.
Think about your best salesperson.
- How many customers have their number?
- How many quotes are sitting in their WhatsApp?
- How many customers call them directly?
- How many prices have they negotiated?
- How many promises have they made?
- How many follow-ups exist only in their head and phone?
Now imagine their last day is Friday.
Monday, someone else has to pick it up.
Without Original
With Original
Back up my phones →
₹2,500 ₹1,199 / phone / month
What exactly gets saved?
WhatsApp conversations
Customer conversations stay accessible.
Call history
Know who spoke, when and how often.
Call recordings
if supported by the device.
Customer timeline
Calls and conversations together.
Search
Find the customer when they return months later.
Handover
Give the next person context from day one.
Your employees deserve privacy. Your business deserves continuity. Original is built for both.
Secure • Compliant • Accessible
Original starts at
₹2,500 ₹1,199
per phone / month
- A customer booking₹50,000
- A family holiday₹2,00,000
- A group booking₹5,00,000+
- Original
₹2,500₹1,199/month
One customer booking saved = 42 months of Original
Onboarding ₹5,000 one-time per phone
Back up my first phone →Original by DashCX: Trusted by businesses across the country
“Their technology is just better. I’ve never had anyone come up with a request for WhatsApp that I can’t manage to do with their CRM software.”
Ganiefa JonesDigital Marketing Manager, Zestlife
“I have found that DashCX has greatly improved my productivity. The ability to easily monitor the activity of agents and utilize features such as multiple image sending and image drag have been extremely helpful. Overall, DashCX has made my life much easier.”
Deepak OberaiSales Head, Ajanta Bottle
“We have seen a significant increase in webinar attendance, about 60%, since implementing DashCX for communication. This has provided us with a better opportunity for sales and overall been a very positive experience for our business. Thank you, DashCX!”
Rahul SehghalFounder, Gamer2maker
“DashCX streamlines WhatsApp customer chats, improving response times and organization. Seamless API integration boosts efficiency and customer satisfaction. Highly recommended for businesses!”
Prakhar JalanDirector, Vasundhra Jewellers
Start with one phone.
01
Confirm your order
02
Business KYC
03
Connect Devices
04
Keep working normally
No migration project. • No CRM rollout. • No employee retraining.
Start with one phone. Add the rest later.
Back up my first phone →What is your backup plan?
- If a salesperson resigns tonight…
- Where are their customer conversations tomorrow?
- If their phone stops switching on…
- What exactly can IT restore?
- If a customer calls six months later…
- Who remembers what was promised?
- If two agents claim the same customer…
- Where is the history?
“It’s on their phone” is not a backup plan.
Original solves many problems.
People leave
Handover shouldn’t depend on cooperation.
Phones break
Replace the handset. Keep the history.
Phones get lost
Your customer history shouldn’t disappear in a cab.
People change roles
The next agent should inherit context, not just a contact number.
Customers return months later
Your team should remember what was discussed.
Owners need visibility
Customer relationships shouldn’t become private employee property.
Without it. With it.
| When | Without | With Original |
|---|---|---|
| Agent resigns | The thread leaves with them | History already exists |
| Phone breaks | History is gone | Business copy remains |
| Customer returns | Nobody remembers | Open their timeline |
| Manager asks | Ask the agent | Search the history |
| New agent takes over | Starts from zero | Starts with context |
| Old conversation | Private to the phone | Company memory |
Agent resigns
Without: the thread leaves with themWith: history already exists
Phone breaks
Without: history is goneWith: business copy remains
Customer returns
Without: nobody remembersWith: open their timeline
Manager asks
Without: ask the agentWith: search the history
New agent takes over
Without: starts from zeroWith: starts with context
Old conversation
Without: private to the phoneWith: company memory
Why today?
Original cannot protect yesterday before you install it.
Past ←
Today · backup starts
→ Future
Every day you wait, these stay on the phone:
- new conversations
- new calls
- new customers
- new promises
The best time to start back up was when the phone was new.The second best time is today.
Your business is already in these phones
Calls
Negotiations. Follow-ups. Context.
Files
Tickets. Passports. Itineraries.
One searchable customer history.
Back up my phones →
What leaves when an agent leaves?
The quote they gave
“₹1.86L including transfers.”
The dates they promised
“12–19 November.”
The customer’s preference
“Water villa. No seaplane.”
The follow-up
“Call after visa confirmation.”
The negotiation
“Can stretch another ₹8,000.”
The relationship
“Ask for Rahul.”
Original keeps the thread.
The same customer. Two months apart.
A desk that remembers, versus a desk that starts again.
9:41 AM
Rahul talks to Priya.
☎️ 6m 42s · Maldives / water villa / 12 Nov
10:02 AM
Rahul WhatsApps.
Sending the itinerary. Holding 12 Nov as discussed.
Two months later
Rahul leaves.
The phone goes with him. Or it stays in a drawer. Same hole.
Next day
Priya writes.
Any update on those flights?
Ananya opens Original
She already knows everything.
The call. The hold. The villa. Friday.
Your phones are working today.
Back them up and enjoy the peace.
Back up my phones →Powered by DashCX